AI receptionist
An AI receptionist that answers every call
Stop sending callers to voicemail. Flowgenza picks up instantly, day or night, answers questions from your own information, books appointments and hands the call to a person whenever it's needed.
What your agent does
Picks up instantly, 24/7
No hold music and no missed calls after hours. Your receptionist answers right away and handles several calls at once.
Answers with your information
Upload your prices, services, policies and FAQs to a knowledge base so every answer matches your business.
Books, routes and transfers
Book appointments on the call, take messages, or transfer the caller to the right person on your team.
Speaks your callers' language
Choose from 100+ natural voices across 45+ languages and local accents.
How it works
- 1
Describe your business
Tell the agent what you do, how to greet callers and when to transfer. Upload your documents to its knowledge base.
- 2
Connect a phone number
Get a new number in your dashboard or connect your existing line through Twilio, Telnyx or a SIP trunk.
- 3
Go live and improve
Every call is recorded, transcribed and summarized, so you can see what callers ask and refine your agent.
Common use cases
- Opening hours and directions
- Prices and service questions
- Appointment requests
- Order and booking status
- After-hours calls
- Call triage and transfers
- Taking messages
Questions and answers
Can the AI receptionist transfer calls to my team?
Yes. You decide when a call should go to a person, for example for urgent issues or specific requests, and the agent transfers it.
Will it know about my business?
Yes. It answers from the knowledge base you upload, such as your prices, services, policies and FAQs, plus the instructions you give it.
Can I keep my current phone number?
Yes. Connect your existing number through Twilio, Telnyx or a SIP trunk, or get a new number in your dashboard.
Explore more
Launch your AI phone team today
Create your first agent in minutes and let it answer, qualify and book while you focus on the work.