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Flowgenza

Call centers

AI voice agents for call centers

Absorb call peaks and automate routine conversations, so your live agents can focus on the calls that need a person.

What your agent does

  • Absorb peak volume

    Run up to 500 calls in parallel on the Scale plan.

  • Automate routine calls

    Handle common inquiries end to end with your knowledge base and flows.

  • Outbound at scale

    Run campaigns for surveys, confirmations and lead qualification.

  • Live agent transfer

    Pass complex or sensitive calls to your team with a transfer.

Common use cases

  • Overflow and after-hours calls
  • Account and order inquiries
  • Surveys
  • Appointment confirmations
  • Lead qualification

Questions and answers

How many calls can it handle at once?

Up to 500 calls in parallel on the Scale plan.

Can it pass calls to our live agents?

Yes. Transfer calls to your team whenever the caller needs a person.

Explore more

Launch your AI phone team today

Create your first agent in minutes and let it answer, qualify and book while you focus on the work.