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Flowgenza

AI voice and chat agents in 45+ languages

AI agents that never miss a call or chat

Built for dental clinics, real estate teams, online stores, home services, agencies, call centers, restaurants, law firms, insurance agencies, car dealerships, HVAC and plumbing teams

Flowgenza answers your calls and chats, follows up with your leads, qualifies them and books the appointment, with natural voices and replies in 45+ languages. Connect your calendar and CRM, pick a number or add chat to your website, and go live the same day.

  • No code required
  • Live the same day
  • Inbound and outbound
  • Voice and chat together
  • Website
  • WhatsApp
  • Phone
  • SMS
  • Instagram
  • Messenger

Works with the tools you already use

  • Cal.com
  • Calendly
  • GoHighLevel
  • HubSpot
  • Zoho CRM
  • Shopify
  • Google Sheets
  • WhatsApp
  • Twilio
  • Telnyx
  • Webhooks
  • Claude
  • ChatGPT

See it in action

Pick your industry and watch an agent handle a real conversation.

Retail

Order, delivery and returns support

Do you have this lipstick in a darker shade?

Yes, we have three deeper shades. Want me to list them?

Yes please. Is delivery free?

Delivery is free over $40. I can add it to your order now.

  • Order and delivery updates
  • Returns and refunds
  • Handles many customers at once during sales
Learn more about retail

Choose your industry

Live demo

Hear an agent handle a call, then talk to one

Play an example call to see how an agent books, triages and qualifies. Then start a voice chat with our own assistant, no sign-up needed.

Dental clinic front desk

Inbound call · books into the calendar

0:00 / 0:28
  1. Agent: Thanks for calling Bright Smile Dental, this is the front desk assistant. How can I help?
  2. Caller: Hi, I'd like to book a cleaning this week.
  3. Agent: Of course. I have Thursday at 10:30 or Friday at 2:00. Which suits you better?
  4. Caller: Thursday at 10:30 works.
  5. Agent: Booked. Can I take your name and mobile number for the confirmation text?
  6. Caller: Sarah Klein, five five five, zero one four eight.
  7. Agent: Thanks Sarah. Thursday at 10:30 with Dr. Alvarez, and your confirmation is on its way. Anything else?
  8. Caller: No, that's it. Thank you.
  9. Agent: Have a good day.

Call record

Appointment booked

New patient booked a cleaning for Thursday at 10:30 with Dr. Alvarez. A confirmation text was sent.

Caller
Sarah Klein
Service
Cleaning
Appointment
Thu 10:30
Follow-up
SMS sent

Duration 0:28Recording savedTranscript saved

Fills in when the call ends

A written example of a call, not a recording. The company names are made up.

Talk to it in your browser

Open the chat button in the bottom-right corner of this page and start a voice chat. Allow microphone access when your browser asks.

Things to ask

  • “What does the Grow plan include?”
  • “Can it book appointments in Calendly?”
  • “Which plan fits a dental clinic?”

Platform tour

Build, launch and measure in one place

Everything you need to run AI phone calls lives in one dashboard, from your first test call to full outbound campaigns.

  • Create an agent in minutes

    Describe your business, pick a voice and language, and design the conversation in the visual flow builder.

  • Connect your tools

    Sync calendars and CRMs, trigger webhooks and build automations without writing code.

  • Track every call

    Recordings, transcripts, summaries and dashboards show exactly what happened on each call.

Get started
app.flowgenza.com
The Flowgenza dashboard showing conversations this week, message counts and a list of chats with their variables and cost.
Calls and chats in your Flowgenza dashboard

Languages and voices

Speak your customers' language

Choose from 100+ natural voices across 45+ languages, with local accents, and give every agent its own voice.

languages
45+
natural voices
100+
accents and dialects
Local
voice and language
Per agent
  • English
  • Spanish
  • French
  • German
  • Italian
  • Portuguese
  • Arabic
  • Hindi
  • Urdu
  • Dutch
  • Polish
  • Turkish
  • Romanian
  • Russian
  • Ukrainian
  • Chinese
  • Japanese
  • Korean
  • Vietnamese
  • Malay
  • Filipino
  • Bengali
  • Tamil
  • Telugu
  • Kannada
  • Malayalam
  • Hebrew
  • Greek
  • Swedish
  • Danish
  • Norwegian
  • Finnish
  • Czech
  • Hungarian
  • Bulgarian
  • Croatian
  • Serbian
  • Bosnian
  • Slovenian
  • Lithuanian
  • Latvian
  • Albanian
  • Maltese
  • Georgian
  • Kazakh
  • Uzbek
  • Swiss German

AI appointment booking

Automate appointment booking and reminders

Your agent checks availability in real time, books the slot and confirms it, then calls or texts to cut no-shows.

  • Live calendar sync with Cal.com, Calendly and GoHighLevel
  • Books at any hour, even when you're closed
  • Confirmation texts and reminder calls

AI receptionist

Answer every support call, day or night

No hold music and no missed calls. Agents take several calls at once and answer from your own knowledge base.

  • Available 24/7, with calls handled in parallel
  • Answers from your documents and FAQs
  • Transfers to a person when the caller needs one

AI cold calling

Qualify leads and follow up automatically

Import a list or connect your CRM and let campaigns call, qualify and follow up, so your team only talks to ready buyers.

  • Outbound campaigns from a file or your CRM
  • Voicemail detection with a text fallback
  • Follow-ups by SMS and WhatsApp

Use cases

AI voice agents for every call

Handle the calls that come in and the calls you need to make, all from one platform.

Pick up every call instantly, answer questions and route the caller to the right outcome.

  • Appointment scheduling

    Books, reschedules and confirms appointments straight into your calendar.

  • FAQs and information

    Answers questions about prices, hours, services and policies from your knowledge base.

  • Order and delivery status

    Looks up orders in your systems and gives callers real-time updates.

  • Complaints and triage

    Listens, collects the details and escalates urgent issues to your team.

  • After-hours reception

    Keeps your business reachable at night, on weekends and on holidays.

  • Your business

    Describe your process in plain language and turn it into an agent. No coding required.

    Create your agent

Integrations

Plug Flowgenza into your stack

Book meetings, update your CRM and trigger workflows from every call, with native integrations, webhooks and a visual no-code automation builder.

  • Cal.com

    Calendars

  • Calendly

    Calendars

  • GoHighLevel

    Calendars

  • HubSpot

    CRM and e-commerce

  • Zoho CRM

    CRM and e-commerce

  • Shopify

    CRM and e-commerce

  • Google Sheets

    CRM and e-commerce

  • WhatsApp

    Messaging

  • Twilio

    Telephony

  • Telnyx

    Telephony

  • Webhooks

    Developers and AI

  • Claude

    Developers and AI

Choosing the tools an assistant can use during a call in the Flowgenza dashboard: call transfer, end call, appointment scheduling and a Cal.com calendar integration.
Pick what an agent can do during a call: transfer to a person, book into your calendar or call your own tools.

Features

Everything you need to run AI phone calls

One platform for inbound calls, outbound campaigns and messaging, with the tools to measure every result.

  • Calls in parallel

    Take several calls at once on the same number, so nobody waits in a queue.

  • Knowledge base

    Upload your documents so your agent answers with your own facts.

  • Flow builder

    Design the conversation step by step with a visual flow builder.

  • Human transfer

    Hand the call to a person whenever the caller needs one.

  • Recordings and reports

    Every call is recorded, transcribed and summarized for review.

  • Outbound campaigns

    Import leads from a file or your CRM and call them on your schedule.

  • WhatsApp and SMS

    Follow up by text after the call, or run messaging campaigns.

  • Web widget

    Let website visitors talk to your agent straight from your site.

Compare

Every call answered, for a fraction of the cost

How Flowgenza stacks up against a front desk, a traditional answering service and building your own agent on developer voice APIs.

Most of the week is after hours

76%

of the week

  • Evenings, nights and weekends128 h
  • Office hours, 9 to 5 on weekdays40 h

A 9-to-5 front desk is closed for 76% of the week. Flowgenza answers all 168 hours.

Monthly cost to cover your phones

  • Receptionist, US median pay1$3,168
  • Full time at the federal minimum wage2$1,257
  • Flowgenza Grow, 1,000 minutes3$324

About 90% less than a receptionist on the median wage, and Flowgenza never takes a day off.

Calls answered at the same time

1

A person answers one call at a time

500

calls at once on the Flowgenza Scale plan

Calls in parallel: Launch 3 · Grow 10 · Scale 500

Flowgenza vs the alternatives4

  • Yes
  • Partly, or it depends
  • No

Swipe sideways to see every option.

Flowgenza compared with developer voice APIs, answering services and an in-house receptionist
What you getFlowgenzaDeveloper voice APIsAnswering servicesIn-house receptionist
Answers calls 24/7, weekends included
Yes
Yes
Yes
No: Office hours
Works without developers
Yes: Live the same day
No: Engineering work
Yes
Yes
Many calls at the same time
Yes: Up to 500
Yes
Partly: Varies
No: One at a time
Books into your calendar
Yes: Grow and Scale plans
Partly: Build it yourself
Partly: Varies
Yes
Outbound calls and campaigns
Yes
Partly: Build it yourself
Partly: Varies
Partly: By hand
45+ languages
Yes
Partly: Varies
Partly: Varies
Partly: The languages they speak
Recording, transcript and summary of every call
Yes
Partly: Through the API
Partly: Varies
No
How you pay
Plans from $75/mo
Usually per minute
Usually per minute or per call
Salary, taxes and benefits
  1. Receptionists in the US earn a median $38,010 a year (May 2025), about $3,168 a month in wages before payroll taxes and benefits. Source: U.S. Bureau of Labor Statistics.
  2. The US federal minimum wage is $7.25 an hour. Full time (40 hours a week, 52 weeks a year) that is about $1,257 a month. Source: U.S. Department of Labor.
  3. Flowgenza Grow, billed monthly: $199 with 500 minutes included, plus 500 extra minutes at $0.25. This compares phone coverage only; a receptionist does more than answer calls.
  4. The table shows what is typical for each category as of September 2026. Individual providers vary, so check the current plans of any provider you consider.

Pricing

Simple plans that grow with you

Pick the plan that fits your call volume. Every plan includes your own phone number, the automation platform, the flow builder and a web widget.

  • Launch

    $99/mo

    billed monthly

    For getting your first AI agent live.

    Get started

    100 minutes included, then $0.30 per extra minute

    • 100 included chat credits
    • 1 assistant
    • 1 outbound campaign
    • 3 calls in parallel
    • 1 cloned voice
    • 500 no-code platform runs monthly
    • 1 knowledge base
    • Not included: Mid-call tools
    • 1 own phone number
    • Web widget
    • Not included: Secondary languages
    • Automation platform
    • Not included: Calendar integrations
    • Not included: Custom dashboards
    • Not included: Connect AI
    • Not included: AI prompt editor
    • Flow builder
  • Grow

    $199/mo

    billed monthly

    For small businesses automating inbound and outbound calls.

    Get started

    500 minutes included, then $0.25 per extra minute

    • 500 included chat credits
    • 5 assistants
    • 5 outbound campaigns
    • 10 calls in parallel
    • 5 cloned voices
    • 900 no-code platform runs monthly
    • 5 knowledge bases
    • 1 mid-call tool
    • 3 own phone numbers
    • Web widget
    • Not included: Secondary languages
    • Automation platform
    • Calendar integrations
    • Not included: Custom dashboards
    • Connect AI
    • Not included: AI prompt editor
    • Flow builder
  • Best deal

    Scale

    $399/mo

    billed monthly

    Ideal for agencies and businesses scaling with automation.

    Get started

    1,200 minutes included, then $0.15 per extra minute

    • 1,200 included chat credits
    • Unlimited assistants
    • Unlimited outbound campaigns
    • 500 calls in parallel
    • 10 cloned voices
    • 10,000 no-code platform runs monthly
    • 10 knowledge bases
    • 50 mid-call tools
    • 10 own phone numbers
    • Web widget
    • Secondary languages
    • Automation platform
    • Calendar integrations
    • Custom dashboards
    • Connect AI
    • AI prompt editor
    • Flow builder
  • No code required
  • Live the same day
  • Your own phone number
  • 45+ languages

Prices are in USD and don't include VAT, which is calculated at checkout from your billing details.

Calls are billed per second after a 30-second minimum.

Not sure which plan fits? Tell us about your calls and we'll point you to the right one.

Phone numbers

Local numbers, worldwide

Get numbers instantly in the US, Canada, the UK, most of Western Europe, Australia and New Zealand. Need another country? We provision it on request, usually within 1–3 business days.

  • Instant provisioning from your dashboard
  • Bring your own number through Twilio, Telnyx or any SIP trunk
  • Your own caller ID for outbound calls
  • SMS-capable numbers for follow-ups

Security and control

Stay in control of every call

  • Do-not-call list

    Block numbers you must never call, across every campaign.

  • Calling windows

    Run campaigns only during the hours you choose.

  • Data retention

    Decide how long recordings and transcripts are kept.

  • Secure API access

    Create and revoke API keys whenever you need to.

FAQ

Frequently asked questions

How does Flowgenza work?

You create an AI voice agent by describing your business, choosing a voice and connecting your tools. Then you give it a phone number: it answers inbound calls, calls your leads through campaigns, and logs every conversation with a recording, transcript and summary.

Can I keep my existing phone number or phone system?

Yes. Connect your current numbers through Twilio, Telnyx or a SIP trunk, or get a new number directly in your dashboard.

Do I need to know how to write prompts?

No. Describe your business in plain language, shape the conversation with the visual flow builder and test your agent in the browser before it takes real calls. The Scale plan also includes an AI prompt editor that writes and improves instructions for you.

Can it connect to my calendar and CRM?

Yes. The Grow and Scale plans connect directly to calendars like Cal.com, Calendly and GoHighLevel. Every plan includes the no-code automation platform for tools like HubSpot, Zoho and Google Sheets, plus webhooks for anything else.

How does the agent learn about my business?

Upload your documents into a knowledge base. Your agent uses it to answer questions accurately during calls.

How do I get a phone number?

Pick one in your dashboard. Numbers in the US, Canada, the UK, most of Western Europe, Australia and New Zealand are available instantly. For other countries, contact us and we'll provision one, usually within 1–3 business days.

How much does Flowgenza cost?

Plans start at $99 per month, or $75 per month billed yearly. Each plan includes monthly minutes, and extra minutes are charged at your plan's rate. Calls are billed per second after a 30-second minimum, and prices don't include VAT.

Still have a question? Email hello@flowgenza.com.

Industries

Voice AI for every industry

Wherever customers pick up the phone, Flowgenza agents can answer, book and follow up.

  • Hotels
  • Finance
  • Recruitment
  • Education
  • Travel
  • Salons and spas
  • Fitness
  • Property management

Launch your AI phone team today

Create your first agent in minutes and let it answer, qualify and book while you focus on the work.