HVAC and plumbing
An AI answering service for HVAC and plumbing
A burst pipe or a broken furnace can't wait until Monday. Flowgenza answers every call, separates emergencies from routine jobs, books service visits and sends urgent calls to your on-call technician.
What your agent does
Emergency triage
Ask the questions you set, like whether there's a leak or no heat, and transfer real emergencies right away.
Book service visits
Schedule repairs, installs and maintenance with calendar sync on the Grow and Scale plans.
Handle seasonal peaks
Answer several calls at once during heat waves and cold snaps, so callers don't hit voicemail.
Maintenance reminders
Call or text opted-in customers about tune-ups and service plan renewals.
Ready to answer every call?
Build your agent today. No code, and you can be live the same day.
Common use cases
- No-heat and no-cooling calls
- Leak and burst pipe emergencies
- Repair and installation quotes
- Maintenance plan reminders
- After-hours dispatch
Questions and answers
Can it tell an emergency from a routine call?
Yes. Define what counts as an emergency, and the agent asks about it on every call and transfers urgent calls to your on-call number.
Can it give price quotes?
It can share the prices and call-out fees you add to its knowledge base, and collect the job details your team needs to send an exact quote.
Explore more
Launch your AI phone team today
Create your first agent in minutes and let it answer, qualify and book while you focus on the work.